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Swapin Transaction limits
Swapin Transaction limits
Updated this week

In this article, we will explain transaction limits for the Swapin App and how they are connected to your verification level.

How Are Limits Calculated?

Your limit starts when you make your first transaction. It lasts for either the next 24 hours or the next 30 days. This limit is not tied to a calendar day or month.

For example, if you make a transaction at 10 AM today, your 24-hour limit will end at 10 AM tomorrow. For a 30-day limit, if you make a transaction today, it will end at the same time 30 days later.

Swapin Limits For Individual Customers

The limits for your transactions as an individual Swapin customer depend on your verification level.

Starter

Basic

Full

Provide ID

(2 minutes)

Provide ID and proof of address

(up to 2 business days)

Provide ID, address and financial info

(up to 2 business days)

Sell crypto: SwapinGet, SwapinPay

Up to 4 000 EUR, lifetime limit

Sell crypto: SwapinGet, SwapinPay

Pay with crypto: SwapinPay

Up to 5 000 EUR daily,

Up to 15 000 EUR monthly

Sell crypto: SwapinGet, SwapinPay

Pay with crypto: SwapinPay

Limit set based on provided financial information

Buy crypto: SwapinBuy

Up to 10 000 EUR monthly

Buy crypto: SwapinBuy

Up to 20 000 EUR daily,

Up to 35 000 EUR monthly

Buy crypto: SwapinBuy

Limit set based on provided financial information

Starter Level

This level allows you to sell crypto to your bank account using SwapinGet. Both the crypto wallet and IBAN you are using should belong to you. You also can use SwapinPay as a product, but only for the same task - to sell crypto from your wallet to your bank account. Payments to someone else are not available on the Starter level.

Starter level offers you up to a 4,000 EUR lifetime limit for selling your crypto. It doesn’t have a daily or monthly limit. Once you exceed this transaction volume, we will suggest you upgrade your verification to Basic or Full level.

Basic Level

On a Basic level, you can sell crypto, pay with crypto and buy crypto. Limits are different based on the product you are using:

  • Selling crypto with SwapinGet or paying with crypto using SwapinPay will allow you to make up to 5,000 EUR transactions per day. The monthly limit for using these products is up to 15,000 EUR.

  • Buying crypto with SwapinBuy has an up to 20,000 EUR daily limit and up to 35,000 EUR monthly limit.

Once you exceed this transaction volume, we will suggest you upgrade your verification to Full level.

Full Level

This level has no limits for transactions, but according to compliance rules, a limit may still apply based on your source of funds. Read this article about how to provide a source of funds info.

Please be aware that not all Swapin customers can progress to the Full level following Starter or Basic. Your verification level will be determined based on the information you provided during the KYC process.

Swapin Limits For Business Customers

For business customers, transaction limits are set based on the provided financial information during the verification process.


Transaction Volumes and Fees

Such products as SwapinPay, SwapinBuy and SwapinCollect have fees calculated based on transaction volumes. These fees apply to each transaction individually. Transaction volumes are not cumulated, this means each time you start a new SwapinPay, SwapinBuy or SwapinCollect transaction, a fee will be calculated based on a transaction volume, no matter what volumes you have already used for your previous transactions during a day, a month or a year. You can find more info about Swapin Fees on this page or our Help Centre article.

Feel free to contact us at [email protected] if you have more questions about Swapin limits and transaction volumes, we are ready to help.

SwapinWidget Transactions Limits

In this article, we will explain the transaction limits for the SwapinWidget. The widget enables end customers to buy and sell crypto in a few simple steps, with different limits for each.


Buying Crypto

  • Daily limit: Up to 5,000 EUR

  • Monthly limit: Up to 15,000 EUR

Selling Crypto

  • Daily limit: Up to 20,000 EUR

  • Monthly limit: Up to 35,000 EUR

How Are Limits Calculated?

Your limit starts when you make your first transaction. It lasts for either the next 24 hours or the next 30 days. This limit is not tied to a calendar day or month.

For example, if you make a transaction at 10 AM today, your 24-hour limit will end at 10 AM tomorrow. For a 30-day limit, if you make a transaction today, it will end at the same time 30 days later.

Information about your limit status will be available on the SwapinWidget once you sign in. If you happen to exceed the maximum limit, the Swapin Support team will contact you via email and suggest that you provide additional information, such as the source of funds, to unlock higher transaction volumes.

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