Both individual and business clients may request higher transaction limits by providing updated Source of Wealth documentation. This process ensures compliance with regulatory standards while enabling greater flexibility in transaction activity.
For Private (Individual) Clients
To increase your transaction limits, please upgrade your verification level directly in the Swapin App:
Log in to your Swapin account.
Click your profile name in the top-right corner.
Select “Account Verification.”
Follow the on-screen instructions to complete the next verification level.
Each higher verification level grants increased transaction limits.
If you have already reached the Full+ verification level, you can further increase your monthly limits by submitting updated Source of Funds (SOF) information:
Go to “Manage your profile.”
Under “Financial Information,” upload your latest SOF documentation.
Helpful resource: KYC Guide for Individuals
For Business Clients
For companies and organisations, transaction limits are initially determined during the Know Your Business (KYB) verification process. These limits are established based on the financial information and documentation submitted during business verification.
If you require higher limits, additional or updated financial documents may be requested to reassess your company’s profile. To request a limit increase:
Contact your dedicated Account Manager.
Alternatively, send an email to [email protected] and include the following details:
The specific limits required.
The reason for the need to increase the limits.
The latest Source of Funds document is attached.
Helpful resource: KYB Guide for Businesses
Tip:
Providing complete and up-to-date verification documents helps ensure faster processing and approval of higher transaction limits.